The Sri Lanka Medical Council has the power to inquire into complaints made against any practitioner registered with the Council.
How to Make a Complaint
- The complaint should be made by way of a letter addressed to the Registrar along with an affidavit stating facts/matters alleged against the medical practitioner/s.
- The full name/s of the accused practitioners should be clearly stated in the affidavit.
- The full name/s of the complainant/s along with the contact address and the telephone numbers should be clearly stated in the covering letter.
- Preliminary Inquiry:
This is a fact finding inquiry conducted by the Preliminary Proceedings Committee (PPC) chaired by the Vice President of the Council. The complainant/s and the accused practitioners have to appear before the inquiry. They can not retain legal counsel at this inquiry. The findings of this committee will be referred to the President for a determination as to whether to proceed with a Professional Conduct Inquiry.
- Professional Conduct Inquiry:
This is an inquiry conducted by the Professional Conduct Committee (PCC) chaired by the President of the Council. The complainant/s and the accused practitioner/s have to appear before the inquiry. The accused practitioner/s may retain legal counsel at this inquiry. The outcome of the inquiry may be exonerated from charges, temporary suspension or erasure from the register.
The Sri Lanka Medical Council does not inquire into:
- abusive/threatening mobile telephone calls.
- unqualified people practicing as doctors.
- government doctors conducting private practice during working hours.
- matters of a personal nature such as marital disputes, extra marital affairs, and family disputes.